Omni
Every Channel, One Experience
Unify WhatsApp, Email, Chat, Social Media, and Phone into a single powerful platform. Your customers connect where they want - you manage everything from one place.
Channel Chaos
- Jumping between 10+ different platforms daily
- Lost context when customers switch channels
- Inconsistent response times and quality
- No unified view of customer interactions
Unified Excellence
- One inbox for all customer messages
- Seamless handoffs with full context
- Consistent, fast responses everywhere
- Complete 360° customer timeline
Powerful Features
Everything you need to manage customer conversations across all channels
Unified Inbox
WhatsApp, Email, Chat, Social Media - all messages arrive in one streamlined dashboard for easy management
Seamless Handoffs
Continue conversations across channels without losing any context, history, or customer information
Customer Context
Full interaction history at every touchpoint - know your customer's journey instantly with AI insights
Smart Routing
AI automatically directs inquiries to the right team or agent based on content, priority, and expertise
Channel Analytics
Detailed performance insights for each channel - optimize where it matters most to your customers
Integration Hub
Connect CRM, helpdesk, e-commerce, and custom tools seamlessly via powerful API integrations
How It Works
Connect Channels
Link WhatsApp Business, Facebook, Instagram, Email, and more in just a few minutes with our simple setup wizard
Configure Routing
Set up intelligent rules to route conversations to the right teams based on keywords, channel, or customer data
Manage Centrally
Your team handles all conversations from one unified workspace with full context and customer history
Analyze & Optimize
Use deep insights to improve response times, customer satisfaction, and overall team performance
Use Cases
E-commerce
Handle orders, returns, and support seamlessly across WhatsApp, chat, email, and social media
Financial Services
Secure, compliant communication across all customer touchpoints with audit trails and encryption
Healthcare
HIPAA-compliant patient communication via preferred channels with secure data handling
Education
Connect with students and parents on their favorite platforms while maintaining organized records
Ready to Unify Your Customer Experience?
Stop switching between apps. Start delivering seamless experiences across every channel.